FAQ's

To use Sasa Pay, one has to install the app from Google Play Store or Apple store for iOS or use it via USSD code *626#. After that, you register your account using your phone number and ID number and activate your account at the nearest Sasa Pay agent.

Sasa Pay is free to register and requires no payment information such as bank cards but your service provider will charge you for internet connection and for USSD network provider will charge accordingly every time you request the service.

es you can. The unregistered number will receive the money but will not be able to access it unless they register to the Sasa Pay Platform.

Sasa Pay is free to register and requires no payment information such as bank cards but your service provider will charge you for internet connection and for USSD network provider will charge accordingly every time you request the service.

You receive a branded SMS notification from sender ID Sasa Pay.

On the login screen, click on the placeholder written ‘Forgot your Password’? Enter your ID Number. You will receive an SMS with a code to verify that it is the right person who is requesting for the pin change. Then you will be asked to enter your new password twice for confirmation purposes.